PRIVACY POLICY
Privacy Policy of Ebike Mobile Repair
Ebike Mobile Repair values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services, website, or other communication channels.
Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
Technical Information: IP address, browser type, and operating system when visiting our website.
Service Details: Information about your e-bike, including make, model, and service history, provided during service requests.
How We Use Your Information
Your information is used solely for the following purposes:
To process and complete service requests and transactions.
To communicate with you about appointments, updates, and special offers.
To improve our services and customer experience.
To comply with legal obligations.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
With Service Providers: Third-party vendors (e.g., payment processors) who assist us in delivering our services.
Legal Compliance: When required by law or in response to valid legal requests.
Business Transactions: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Your Rights
As a customer, you have the following rights:
Access and Update: You can request access to or correction of your personal information at any time.
Opt-Out: You can opt-out of receiving promotional emails or communications.
Data Deletion: You may request that we delete your personal information, subject to legal and contractual obligations.
To exercise any of these rights, please contact us at the details provided below.
Data Security
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse.
Cookies and Tracking
Our website may use cookies to enhance user experience and analyze website traffic. Cookies are small files stored on your device that allow us to recognize you and remember your preferences. You can adjust your browser settings to disable cookies if desired.
Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing personal information.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting to our website. Please review this policy periodically for updates.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, feel free to contact us:
Ebike Mobile Repair
(714) 909-1250
Fast Free Estimate
or
I Consent to Receive SMS Notifications, Alerts & Occasional Marketing Communication from Ebike Mobile. Message frequency varies. Message & data rates may apply. Text HELP to (714) 909-1250 for assistance. You can reply STOP to unsubscribe at any time.
Email: [email protected]
Office: 8522 Hamilton Ave, Huntington Beach, CA 92646, United States
Call (714) 909-1250
BUSINESS HOURS
MONDAY – FRIDAY
10:00am - 5:00pm
SATURDAY - SUNDAY
CLOSED